THE SELF CONTAINED COTTAGES 1 & 2
Rates are quoted per Cottage (maximum of 8 guests).
ACCEPTANCE OF CHILDREN
We are well suited to accommodate children in the self contained Cottages 1 & 2
*We are unable to accommodate children in the B&B.
THE BED & BREAKFAST
Rates are quoted per room (maximum two people) per night, including breakfast.
*We are unable to accommodate children in the B&B.
We are unable to accommodate pets as we are situated within a National Park.
Service dogs are permitted if certified accreditation documents are provided.
We require a 50% deposit at time of booking, via PayPal or Square with Credit Card. The remaining balance is due 14 days before the date of your stay or it may be subject to cancellation. We will issue a Square invoice upon booking confirmation with the final balance & due date.
If booking is made within the 14 days of arrival date the remaining payment is due upon booking*
Alternatively, by prior arrangement, the balance of tariff may be deposited via direct credit bank transfer. Please call us if you wish to arrange this.
PH: 0456 795 272
Bookings are not confirmed until a deposit is received via Paypal or Square with a credit card or via direct transfer deposit.
REFUNDS & CANCELLATIONS
Cancellations are refunded only when the cottage is re-booked for the equal number of days. Within 14 days of the arrival date the balance will be payable, and refunded if the cottage is re-booked. No refund on any unused portion of a confirmed holiday booking will be made.
All cancellations must be in writing and will incur a $50 administration fee.
We will only cancel your booking for reasons beyond our control, ie. natural disasters, hazards, death or disaster.
We understand that you too may face disasters & in this event we will do our best to rebook your dates of stay with another guest in the hope that we can refund monies paid.
COVID-19 & COUPONS
Coupons are designed for a one time use and valid for 12 months unless otherwise specified.
Please retain your coupon as proof of issue.
Coupons are not redeemable for cash refund.
Any unused portion of coupon will result in a further coupon being issued.
Restrictions lifted 1/6/2020
Covid-19 ~ *In the event of second wave after 1/6/2020
*In this instance we will refund 50% of deposits made.
WEDDINGS AND INTIMATE FAMILY FUNCTIONS
We have a Limit of 70 people on site and prior approval is required from National Parks. We suggest that the majority of guests be taxied in as parking on the grounds is limited & we share the public car park with day visitors to the National Parks. We require that all accommodation be booked out for a minimum of 3 days around Weddings & Family Functions ~ ie. the day before, day of the event & day after.
Costs for accommodation vary across different seasons. We can accommodate a maximum of 22 guests in the 3 cottages. Please contact us well in advance to secure your preferred dates.
We require a Venue Hire Agreement to be signed upon booking and a $1000 Bond to be paid 14 days prior to event. The Bond is in place to protect the venue, its contents & the Heritage status of this site & will be returned 24 hours after the building & contents have been cleaned and inspected.
The rate quoted is correct only for the specific number of nights, guests and dates shown. Should you change any of the details then the rates may be subject to change.
NON-AVAILABILITY OF ACCOMMODATION
We will only cancel your holiday if your accommodation becomes unavailable for reasons beyond our control. We will however attempt to offer you alternative accommodation dates. If this is not possible, or is unacceptable to you, then we will refund the deposit paid.
Your accommodation will be available after 3pm on the day of arrival. If you will arrive after 4pm please contact us in advance to arrange an arrival time. We may not be able to accommodate you if you arrive earlier than the agreed time.
Please call to notify us upon your arrival so as we can meet you at the locked access gate to the Lighthouse precinct. From there we will guide you to our on site parking and help you transport your luggage to accommodation. Guest vehicles are not permitted to drive to the cottages.
Please vacate your accommodation by 10.00 am on the day of departure, unless otherwise arranged. Prior to departure at 10 am, furniture is to be put back to their original position; used dishes are to be cleaned and packed away. Please wipe down the kitchen & BBQ with cleaning products supplied. Please return keys to the 'lock box' .
We reserve the right to charge a $40 per hour excess cleaning fee if the cottage requires extra time to clean.
Upon departure, a staff member will assist with the transportation of luggage to your vehicle.
Guest vehicles are not permitted to drive up to the cottages.
CONDITIONS OF STAY
We reserve the right to terminate your booking immediately, without being liable for any refund or compensation, if guests engage in unacceptable behaviour that causes a disturbance or nuisance to other guests or inflict damage to our property or the National Park and its protected flora & fauna.
We are a non-smoking establishment. We reserve the right to charge an extra night’s stay if the room has to be specially cleaned and aired before it is suitable for use by another guest.
Smoking is prohibited within the National Park (including this facility) Fines apply $300
WE ARE STRICTLY A FIRE FREE ZONE
Failure to comply will result in liability and cancellation of your accommodation without refund or compensation. Please be considerate of your environment, its wildlife & other guests.
DAMAGES AND BREAKAGES
Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents.
All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if you do not report this. Due to our changeable coastal conditions, we ask that our guests respect the cottages indoor furniture, fittings and soft furnishings, by not using them outdoors. Items for outdoor use are provided. Sudden weather changes could result in damaging property if left outside unsupervised or overnight.
We ask that guests take special care of door keys during their stay. If keys are lost or not returned at the end of your stay, it will be necessary to change locks and replace keys and the cost of this will be chargeable.
Please return keys to the 'lock box' upon departure.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.